How to Delete Your Account

To delete your account, follow these steps:

1. Log in to your account.
2. Click on the profile dropdown located on the far right in the desktop view or under the mobile menu on the right side.
3. Click on Settings.
4. Before deleting, click on Export Data and download a copy of your data. Your login is removed as soon as you delete your account, so you cannot do this afterwards.
5. In the settings menu, click on Delete Account.
6. Confirm the deletion by clicking on Yes when prompted.

What happens to your data

Your login is deleted straight away and cannot be restored. If you own a business account, it closes too, and your team loses access. Your staff can still read their payslips until 31 October after the end of the financial year.

Australian law requires some records to be kept after an account closes. We keep them locked, then destroy them 7 years after the account closes:

• Pay, timesheet, super and employee records: 7 years.
• Invoices and expense records: 7 years.
• NDIS and participant care records: 7 years, or until the participant turns 25 if that is later.

Tax file numbers are destroyed sooner, once tax law no longer requires them. Everything else is deleted within 150 days of closing: 60 days to ask for a copy, then up to 90 days to delete it. Backups expire on their normal cycle.

Exporting your data before you delete is free. If you own a business account and ask for a copy after deletion, nobody can sign in, so it has to be prepared by hand, with an identity check on a video call. That costs $99 per request. You have 60 days after closing to ask for a full copy. After that, everything not kept by law is deleted within a further 90 days, so only those records can be supplied.

To ask for a copy of your records or ask about them, email yasir@admintea.com. See our Privacy Policy for details.